Billing

My bill

• What are the Citymesh bank account details
• What is IBAN and BIC
• When does the invoicing start

Managing my bill

• When should I pay my invoice
• Can I pay with credit card
• Do I need to mention a payment reference when settling my invoice
• Why does my invoice appear as unpaid
• Can I pay from abroad
• I disagree with my invoice, what should I do

Late payment

• What should I do when I receive a reminder
• What will happen if I ignore the final reminder
• Why do I receive a reminder while my invoice is paid
• My subscription is suspended, what should I do